This call supports the development and validation of trustworthy, ethical Generative AI-based virtual assistant solutions to aid healthcare professionals in delivering safer, more efficient, and personalized care. Proposals should focus on leveraging diverse multimodal health data, demonstrating clinical utility in multiple healthcare use cases, addressing biases, explainability, and regulatory aspects, and actively engaging healthcare professionals, patients, and other stakeholders. The aim is to improve patient outcomes, healthcare system efficiency, and public trust while ensuring inclusivity, transparency, and alignment with EU data protection and ethical standards.

Expected Outcome:

This topic aims at supporting activities that are enabling or contributing to one or several expected impacts of destination “Ensuring equal access to innovative, sustainable, and high-quality healthcare”. To that end, proposals under this topic should aim to deliver results directed towards and contributing to all the following expected outcomes:

• Healthcare professionals, at all stages of healthcare provision, have access to user-centric, robust and trustworthy virtual assistant solutions based on Generative Artificial Intelligence (AI) models and other AI tools to support them towards the provision of safer, more efficient and personalised care.
• Healthcare professionals benefit from cross-country applicable methodologies with the aim to facilitate acceptability, healthcare uptake and public trust of virtual assistant tools based on Generative AI models.
• Patients benefit from enhanced outcomes, more personalised care, and increased engagement with their healthcare professionals, leading to improved safety, quality of care, access to appropriate healthcare information and patient-doctor communication.
• Healthcare systems benefit from improved cost-effective patient outcomes, superior to standard of care in terms of accuracy, safety, and quality, and from cost-savings through advancements in highly accurate, transparent, traceable, and explainable solutions.